Computers are useless. They can only give you answers.
Technology frightens me to death. It’s designed by engineers to impress other engineers. And they always come with instruction booklets that are written by engineers for other engineers — which is why almost no technology ever works.
We are stuck with technology when what we really want is just stuff that works.
The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.